Ingrid Bens has spent 25 years as both an internal and external Organization Development consultant. She is available to conduct the following activities:

Organization Development - application of a wide variety of OD techniques to address specific organizational problems such as the development of clear goals and objectives with results indicators, strategic planning, clarification of roles and responsibilities, development of communication strategies, creation of feedback mechanisms.

Organizational Surveys - design and implementation of survey feedback mechanisms such as employee satisfaction, subordinate ratings, peer review, program review and communications audits.

Custom Facilitation Designs - for retreats or complex meetings

Teambuilding/Team Leader Training - assistance in the formation of teams, implementation of team leader and team member skill training

Conflict Mediation - the application of crisis intervention techniques in work groups and large departments.

Implementing Process Improvement - whole system redesign to realign around processes from suppliers through to customers.

Large Group Interventions - use of large group processes like G.E. 'Work Out' and 'Open Space' to improve organization effectiveness.

Instructional Design - identification of specific needs and development of customized learning materials for topics including communication skills, team building, team intervention skills, mediation, facilitating change, consulting skills and conflict management.

Guest Lectures - Ingrid is available to give lectures and provide conference workshops. She has done this for the University of North Texas, Center for Collaborative Organizations, Linkage Inc, The International Association of Facilitators and the Association for Quality and Participation.